BPB launches DORA

Starting today, all BPB clients will be able to apply for financial services through the online direct platform and receive instant confirmation. DORA not only enables the fastest and easiest access to digital services for existing customers, but also offers private clients financing through loans, overdrafts, and SOLO Cards up to €10,000. DORA meets all the banking needs of BPB’s customers in just a few minutes.

DORA is introduced by BPB for all its private clients as a unique online platform for applying for and confirming financial services. The development of this platform marks a new step forward in the bank’s digital journey and aims to offer easier and faster banking for all individuals who prefer online banking. In doing so, the bank continues to pursue its main goal of providing financial services across all banking channels. Therefore, in addition to its 25 branches, the bank continuously follows global developments, banking innovations, and is enhancing its digital channels to meet the needs of its clients.

Argjira Kadrijaj Dushi, Head of the Retail and Digital Banking Department, states: “This is the first step towards the development and advancement of the digital platform for individuals. DORA will be the most flexible banking platform from BPB and will continue to evolve, offering new experiences going forward. The goal of DORA remains to provide a seamless banking journey for everyone, fulfilling the bank’s PHYGITAL concept (physical and digital) that is continuously being developed.”

Specifically, by using DORA, clients can take advantage of the following services:

  • Apply for and confirm loans up to €10,000
  • Apply for and confirm overdrafts
  • Apply for and confirm SOLO Cards
  • KYC
  • Apply for electronic services: e/m banking and SMS banking.

 

“New and innovative developments require commitment and engagement from all stakeholders. However, with a client-oriented approach, even the challenges of integration and technological advancements become easier,” says Arjana Nivokazi, Head of Product Development at BPB.

The development of this platform was carried out using the agile method, which enabled the bank to not only apply a customer centric approach but also to advance internal processes and make efficient use of technological resources.

Here’s DORA: https://direct.bpbbank.com/

BPB – Banka e vendit tënd